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Do you deliver to my country?

We ship to 44 countries below:


United States, United Kingdom, Australia, Canada, New Zealand, Germany and All EU countries..

Where are you based?

Hi, Our business registration is located at 1710 High St. Delano, CA 93215.

Our worldwide order processing warehouse address is located in HK.

Can I customize the diamond painting with photos?

How long is the shipping/postage?

Standard Shipping: (Normally 7~21 working days)

Express Shipping: DHL, Fedex, EMS(10-15 working days)

How much is the shipping/postage?

For FREE Items (Standard Shipping): The postage is $9.99 ~ 24.99 for one item.

Since the logistic provider calculates the postage based on the package weight, the postage is related to the quantity you purchase.

Order more, save more! (Limit 8 Items per order) For Regular Price Items (Standard Shipping):  9.99USD —— 12.99 USD Express Shipping: 40USD+

Why the shipping so spensive?

Prices for all kinds of shipping service to overseas country keep going up, we have to accept this situation. It's also a very big challenge for us. It doesn't only happen on our website.

Why cant I find my order?

Can't find the picture of the product?

Please message or email us directly: FB Message or Service Email (service@mycraftsgift.com)

You may need to tell us your shipping information or order number, we will help you to find it ASAP.

How can I track my order?

You can use the tracking number and check it here.

I don't want to use English/I don't want to use US dollars?

Check the upper right corner of our store or the bottom of the menu bar, there will be currency conversion and language translation.

Are everything included in,such as rhinestones and tools?

1 x HD waterproof canvas

1 x Point diamond pen

1 x Cube diamond tray

1 x Painting glue clay

Colorful magic diamonds (extra 30% beads included)

Do you have large diamond paintings?

Yes, we have large diamond painting, you can find it here.

Is your glue poured or sticky tape on the canvas?

Diamond paintings already have patterns, and there is a layer of glue on the canvas. You only need to match the number of the beads in the corresponding area and stick the beads in the corresponding area.

I've sent lots of messages no response?

Our working time usually on (Monday to Friday, 9:00 AM to 6:00 PM)

We will response you within 24 hours. (Monday to Friday)We will response you within 72 hours. (Friday to Sunday)

We would love to hear from you.

If you’ve got great products your making or looking to work with us then drop us a line.

Address

1710 High St

Delano, CA 93215

Information

+85246071005

service@mycraftsgift.com

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We're Open

Our store has re-opened for shopping, exchanges

Every day 11am to 4pm