About Custom Diamond Painting

• Mainly we take 2-4 days to finish the design of your custom diamond painting, and the shipping time needs another 7-15 days.

• We want you to be happy with your purchase. If the photo you submit is too low quality (e.g. too small in size, faces too far away, a lot of shadows), it may be rejected!

• The larger the size chosen, the more it will resemble your original image. We recommend larger sizes for pictures with people in them. If the faces are far away, you will need a larger size!

• Please select the appropriate canvas size based on the dimensions of your image. If the dimensions don't match, your image will be cropped and/or resized to fit the canvas size you chose! We may ask for your feedback before proceeding.

• We can help you crop and resize or do minor color and shadow touch-ups on most photos. We cannot make any big changes to the image like removing backgrounds, objects, or watermarks.

• There may be minor color differences in the finished result due to chromatic aberration. For higher fidelity to your original photo, we recommend a larger size.

Important Information

• Canvas type: Full Coverage. The full picture will be covered with diamonds once completed.
• Diamond type:  Round Drill/Square Drill. 
• What's included: Everything you need to complete the picture is included with the purchase of every kit.
• If photo upload fails, please kindly send it to our support.